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Join the Figment Family

Turn heritage homes into works of art and help create unforgettable experiences. Be part of a team where creativity, community, and innovation thrive.

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Available Roles

4 jobs
Sales Assistant Sales Manager 4
Singapore
Full time
3-8 Years
S$3,000 - S$4,500 Monthly
More Information
Job Description:

Figment started with renting flexible spaces and has now expanded to provide innovative, comfortable, and enjoyable accommodations. With multiple properties across Asia Pacific, we’re on a mission to grow and deliver exceptional experiences while fostering a collaborative and results-driven environment.

We encourage authenticity, creativity, and a team-oriented approach, ensuring every team member can make an impact and contribute to our mission. Join us and be part of shaping the future of Figment!

Job Responsibilities:

What You’ll Be Doing :
Sales Team Management

  • Lead and manage the remote inside sales team, ensuring effective engagement and conversion of inbound leads.
  • Set and track monthly performance targets, including inquiry handling, conversion rates, and bookings.
  • Monitor and improve the quality of conversations across inside and field sales teams through training and coaching.
  • Equip the team with up-to-date knowledge of sales techniques and technology tools.
  • Proactively identify and resolve sales-related challenges with timely guidance.

Sales Process Optimisation & Cross-Functional Integration

  • Develop deep expertise in Figment’s technology stack, including Front, Twilio, THM, and Matterport.
  • Identify gaps and inefficiencies across the sales funnel and implement initiatives to improve conversion and response quality.
  • Refine sales operations and finance workflows to ensure seamless cross-functional alignment.
  • Gather and analyze customer insights to provide actionable property feedback.
  • Represent the Sales function during property takeovers and onboarding.
  • Serve as the central point for policy updates and communication within the sales team.

Customer Success & Retention

  • Lead a team of Customer Success Associates focusing on upselling, retention, and tenant satisfaction.
  • Analyze tenant data to plan renewals, upsells, and recontracting strategies.
  • Apply models to identify at-risk tenants and execute targeted retention interventions.
  • Analyze churn data, identify root causes, and implement month-over-month improvements.
  • Generate reports on churn trends and retention strategy performance.
  • Oversee tenant compliance processes while streamlining workflows for efficiency.

What Makes You a Great Fit :

  • Bachelor’s or Master’s degree in Business, Real Estate, Hospitality Management, or a related discipline.
  • 2–3 years of experience in a leadership or management role in sales, customer success, or a related field.
  • Experience in coliving, hospitality, or real estate is preferred.
  • Demonstrated ability to manage inside sales teams, set KPIs, and drive performance in a fast-paced environment.

Skills & Competencies

  • Excellent verbal and written communication skills; ability to build rapport quickly.
  • Strong analytical mindset to interpret sales data and translate insights into action.
  • Proficiency with CRM tools and sales technology platforms (experience with Front, Twilio, THM, or Matterport is a plus).
  • Highly organized and detail-oriented; comfortable managing multiple priorities.
  • Collaborative team player able to work effectively across sales, operations, and finance functions.
Apply Now
Sales Assistant Sales Manager 3
Singapore
Full time
3-8 Years
S$3,000 - S$4,500 Monthly
More Information
Job Description:

Figment started with renting flexible spaces and has now expanded to provide innovative, comfortable, and enjoyable accommodations. With multiple properties across Asia Pacific, we’re on a mission to grow and deliver exceptional experiences while fostering a collaborative and results-driven environment.

We encourage authenticity, creativity, and a team-oriented approach, ensuring every team member can make an impact and contribute to our mission. Join us and be part of shaping the future of Figment!

Job Responsibilities:

What You’ll Be Doing :
Sales Team Management

  • Lead and manage the remote inside sales team, ensuring effective engagement and conversion of inbound leads.
  • Set and track monthly performance targets, including inquiry handling, conversion rates, and bookings.
  • Monitor and improve the quality of conversations across inside and field sales teams through training and coaching.
  • Equip the team with up-to-date knowledge of sales techniques and technology tools.
  • Proactively identify and resolve sales-related challenges with timely guidance.

Sales Process Optimisation & Cross-Functional Integration

  • Develop deep expertise in Figment’s technology stack, including Front, Twilio, THM, and Matterport.
  • Identify gaps and inefficiencies across the sales funnel and implement initiatives to improve conversion and response quality.
  • Refine sales operations and finance workflows to ensure seamless cross-functional alignment.
  • Gather and analyze customer insights to provide actionable property feedback.
  • Represent the Sales function during property takeovers and onboarding.
  • Serve as the central point for policy updates and communication within the sales team.

Customer Success & Retention

  • Lead a team of Customer Success Associates focusing on upselling, retention, and tenant satisfaction.
  • Analyze tenant data to plan renewals, upsells, and recontracting strategies.
  • Apply models to identify at-risk tenants and execute targeted retention interventions.
  • Analyze churn data, identify root causes, and implement month-over-month improvements.
  • Generate reports on churn trends and retention strategy performance.
  • Oversee tenant compliance processes while streamlining workflows for efficiency.

What Makes You a Great Fit :

  • Bachelor’s or Master’s degree in Business, Real Estate, Hospitality Management, or a related discipline.
  • 2–3 years of experience in a leadership or management role in sales, customer success, or a related field.
  • Experience in coliving, hospitality, or real estate is preferred.
  • Demonstrated ability to manage inside sales teams, set KPIs, and drive performance in a fast-paced environment.

Skills & Competencies

  • Excellent verbal and written communication skills; ability to build rapport quickly.
  • Strong analytical mindset to interpret sales data and translate insights into action.
  • Proficiency with CRM tools and sales technology platforms (experience with Front, Twilio, THM, or Matterport is a plus).
  • Highly organized and detail-oriented; comfortable managing multiple priorities.
  • Collaborative team player able to work effectively across sales, operations, and finance functions.
Apply Now
Sales Assistant Sales Manager 2
Singapore
Full time
3-8 Years
S$3,000 - S$4,500 Monthly
More Information
Job Description:

Figment started with renting flexible spaces and has now expanded to provide innovative, comfortable, and enjoyable accommodations. With multiple properties across Asia Pacific, we’re on a mission to grow and deliver exceptional experiences while fostering a collaborative and results-driven environment.

We encourage authenticity, creativity, and a team-oriented approach, ensuring every team member can make an impact and contribute to our mission. Join us and be part of shaping the future of Figment!

Job Responsibilities:

What You’ll Be Doing :
Sales Team Management

  • Lead and manage the remote inside sales team, ensuring effective engagement and conversion of inbound leads.
  • Set and track monthly performance targets, including inquiry handling, conversion rates, and bookings.
  • Monitor and improve the quality of conversations across inside and field sales teams through training and coaching.
  • Equip the team with up-to-date knowledge of sales techniques and technology tools.
  • Proactively identify and resolve sales-related challenges with timely guidance.

Sales Process Optimisation & Cross-Functional Integration

  • Develop deep expertise in Figment’s technology stack, including Front, Twilio, THM, and Matterport.
  • Identify gaps and inefficiencies across the sales funnel and implement initiatives to improve conversion and response quality.
  • Refine sales operations and finance workflows to ensure seamless cross-functional alignment.
  • Gather and analyze customer insights to provide actionable property feedback.
  • Represent the Sales function during property takeovers and onboarding.
  • Serve as the central point for policy updates and communication within the sales team.

Customer Success & Retention

  • Lead a team of Customer Success Associates focusing on upselling, retention, and tenant satisfaction.
  • Analyze tenant data to plan renewals, upsells, and recontracting strategies.
  • Apply models to identify at-risk tenants and execute targeted retention interventions.
  • Analyze churn data, identify root causes, and implement month-over-month improvements.
  • Generate reports on churn trends and retention strategy performance.
  • Oversee tenant compliance processes while streamlining workflows for efficiency.

What Makes You a Great Fit :

  • Bachelor’s or Master’s degree in Business, Real Estate, Hospitality Management, or a related discipline.
  • 2–3 years of experience in a leadership or management role in sales, customer success, or a related field.
  • Experience in coliving, hospitality, or real estate is preferred.
  • Demonstrated ability to manage inside sales teams, set KPIs, and drive performance in a fast-paced environment.

Skills & Competencies

  • Excellent verbal and written communication skills; ability to build rapport quickly.
  • Strong analytical mindset to interpret sales data and translate insights into action.
  • Proficiency with CRM tools and sales technology platforms (experience with Front, Twilio, THM, or Matterport is a plus).
  • Highly organized and detail-oriented; comfortable managing multiple priorities.
  • Collaborative team player able to work effectively across sales, operations, and finance functions.
Apply Now
Sales Assistant Sales Manager
Singapore
Full time
3-8 Years
S$3,000 - S$4,500 Monthly
More Information
Job Description:

Figment started with renting flexible spaces and has now expanded to provide innovative, comfortable, and enjoyable accommodations. With multiple properties across Asia Pacific, we’re on a mission to grow and deliver exceptional experiences while fostering a collaborative and results-driven environment.

We encourage authenticity, creativity, and a team-oriented approach, ensuring every team member can make an impact and contribute to our mission. Join us and be part of shaping the future of Figment!

Job Responsibilities:

What You’ll Be Doing :
Sales Team Management

  • Lead and manage the remote inside sales team, ensuring effective engagement and conversion of inbound leads.
  • Set and track monthly performance targets, including inquiry handling, conversion rates, and bookings.
  • Monitor and improve the quality of conversations across inside and field sales teams through training and coaching.
  • Equip the team with up-to-date knowledge of sales techniques and technology tools.
  • Proactively identify and resolve sales-related challenges with timely guidance.

Sales Process Optimisation & Cross-Functional Integration

  • Develop deep expertise in Figment’s technology stack, including Front, Twilio, THM, and Matterport.
  • Identify gaps and inefficiencies across the sales funnel and implement initiatives to improve conversion and response quality.
  • Refine sales operations and finance workflows to ensure seamless cross-functional alignment.
  • Gather and analyze customer insights to provide actionable property feedback.
  • Represent the Sales function during property takeovers and onboarding.
  • Serve as the central point for policy updates and communication within the sales team.

Customer Success & Retention

  • Lead a team of Customer Success Associates focusing on upselling, retention, and tenant satisfaction.
  • Analyze tenant data to plan renewals, upsells, and recontracting strategies.
  • Apply models to identify at-risk tenants and execute targeted retention interventions.
  • Analyze churn data, identify root causes, and implement month-over-month improvements.
  • Generate reports on churn trends and retention strategy performance.
  • Oversee tenant compliance processes while streamlining workflows for efficiency.

What Makes You a Great Fit :

  • Bachelor’s or Master’s degree in Business, Real Estate, Hospitality Management, or a related discipline.
  • 2–3 years of experience in a leadership or management role in sales, customer success, or a related field.
  • Experience in coliving, hospitality, or real estate is preferred.
  • Demonstrated ability to manage inside sales teams, set KPIs, and drive performance in a fast-paced environment.

Skills & Competencies

  • Excellent verbal and written communication skills; ability to build rapport quickly.
  • Strong analytical mindset to interpret sales data and translate insights into action.
  • Proficiency with CRM tools and sales technology platforms (experience with Front, Twilio, THM, or Matterport is a plus).
  • Highly organized and detail-oriented; comfortable managing multiple priorities.
  • Collaborative team player able to work effectively across sales, operations, and finance functions.
Apply Now

"Picassos of Singapore's Built Heritage"

- Travel + Leisure
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Who We Are

Figment is a boutique homes company that revitalizes heritage shophouses in Singapore, creating vibrant, community-centric living spaces.

Figment transforms everyday moments into extraordinary experiences through creatively curated spaces. We embrace the warmth of a close-knit community, diversity, and the founder mentality in all we do.

Be part of our house-proud, community-loving Figment family!

This is not your average 9-to-5. It's a rollercoaster of creativity, innovation, and downright excitement. If you like getting your hands dirty as the driving force in our skyrocketing success, then this role is for you!

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Find My Boutique Home
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